Clinic information
Complaints Procedure
Your concerns matter. Here is how to raise an issue with the clinic.
Please read
How to contact us
Please email skinworkaestheticssc@outlook.com in the first instance so that we can understand and address your concern.
- Your name
- Appointment or treatment details
- The nature of your complaint
- Any relevant supporting information
What happens next
Your complaint will be handled professionally, confidentially and fairly. We will review the information you provide and contact you to discuss the concern and appropriate next steps. If more information is needed, we will let you know.
Our commitment
We take concerns seriously and aim to respond with care and clarity. Raising a complaint will not affect your right to respectful treatment.
For questions, please contact us.